You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.
No, we regret we are unable to issue refunds online. Please speak to us in store.
On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.
You do not have to print out the 8 digit booking reference - simply make a note of the Booking Reference Number and take it with you, coupled with some ID.
You must arrive 5 minutes before your activity starts. Please report to the venue entrance with your ticket and we will direct you to the activity. Each session will start promptly and unfortunately we cannot wait for late arrivals.
Yes, there is plenty of car parking.
Yes. For groups larger than 8 for Santa's Grotto, please call us.
If there are spaces available you can book on the day, but if we are full, then you cannot. But you can book in store for another date.
Yes, and baby changing facilities all located within the garden centre.
Telephone: 0116 2771570
Of visit us at:
Glebe Garden Centre