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Payment Methods

We accept the following credit and debit cards:

Maestro accepted MasterCard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted PayPal (Express) logo

FAQs / Help

Please click on a question to see the answer…

How do I use my DigiTickets?

You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. You may make a note of this number and take with you when you visit the attraction in place of a ticket, although we suggest printing out the email as this will contain a barcode which will grant you quicker access.

Do you issue refunds?

No, we regret we are unable to issue refunds online. Please speak to us in store.

What happens when I buy a ticket online?

On completion of your order, you will be emailed a DigiTicket containing a barcode and booking reference number. Present this ticket on arrival, or if you don’t have a printer, simply make a note of the Booking Reference Number.

I don't have a printer...

You do not have to print out the 8 digit booking reference - simply make a note of the Booking Reference Number and take it with you, coupled with some ID.

What time should I arrive?

You must arrive 5 minutes before your activity starts. Please report to the venue entrance with your ticket and we will direct you to the activity. Each session will start promptly and unfortunately we cannot wait for late arrivals.

Is Car Parking available?

Yes, there is plenty of car parking.

Can I make group bookings?

Yes. For groups larger than 8 for Santa's Grotto, please call us.

Is there wheelchair access?

Yes.

Can I purchase a ticket in-store or on the day.

If there are spaces available you can book on the day, but if we are full, then you cannot. But you can book in store for another date.

Do you have toilets available?

Yes, and baby changing facilities all located within the garden centre.

How can I get in contact with you?

Telephone: 0116 2771570
Email: info@glebegardencentre.co.uk

Of visit us at:

Glebe Garden Centre
Foston Road
Countesthorpe
Leicester
LE8 5QP